Common FAQs

GENERAL QUESTION

LiteSpeed web server is a high-performance Apache drop-in replacement. LSWS is the 4th most popular web server on the internet and the #1 commercial web server. Performance up to 9x faster than Apache with a small memory footprint and increased scalability. Full benefits on the official LSWS website.

MariaDB is a drop-in replacement for MySQL meaning it follows the same schemas and structure therefore is compatible with your current scripts/software that require mySQL. The difference is faster and safer data replication. A complete comparison can be viewed on the official MariaDB website.

In the last year, we’ve had less than 2 hours of downtime across any server.

Our servers are located in Lansing, Michigan.

  • Disk Space: Allocate from master plan
  • Bandwidth: Allocate from master plan
  • Virtual Memory: 2048MB (2GB)
  • Physical Memory: 2048MB (2GB)
  • Concurrent Connections: 50
  • Number of Processes: 100
  • I/O Limit: 2048KB/s
  • I/O operations per second: 1024
  • Inodes (soft/hard): 100,000 / 250,000

We handle this on a case-by-case basis. Sometimes we can upgrade your current package and can always move to a Managed Server (we move all the data, you just have to pay the package difference)

Obtain your EPP / Authorization code for your domain – Most domains, especially top level domains such as .com, .net, and .org require an EPP / auth code before they can be transferred.  Most domain registrars have these available right inside of their interface, most of the time in the same place as the registrar lock.  Regardless your relationship with the company, they’re required to provide this to you.  Ask their support team if you have trouble finding.

Yes, we’ll transfer cPanel to cPanel accounts for free within the first 30 days. If you require transfers outside of this window, we can do it for a fee, or provide you with resources on how to do this yourself.

Our Domain Management Platform allows for you to seamlessly manage your domains and renew them one at a time or all at once.

No. We do not allow content that could be considered adult in nature on any package at Webkitsohosting.

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